Reception Team Leader

Our client is looking for an enthusiastic, flexible and hard-working Reception Team Leader to join their busy team on a full-time permanent basis in Bristol.

  • Full-time (37.5 hours per week)
  • Contract: Permanent
  • Location: Bristol
  • Salary range: £20,500 - £22,000 DOE

Key Responsibilities:

  • Responsibility for over-seeing all aspects of the Reception area
  • Assessment, evaluation and implementation of systems within the Reception area
  • Co-ordination of Reception team rotas
  • Performance management
  • Manage an effective appointments system
  • Ensure that staff work within confidentiality guidelines
  • To be the initial point of contact for all patients, visitors and NHS personnel both internal and external (phone, email and face-to-face)
  • To work independently and alone dealing with confidential issues
  • To understand and utilise the protocol system in place
  • To communicate effectively and promptly to all enquires using a high level of discretion, tact, diplomacy and empathy in a calm and collected manner
  • To take accurate messages and relay to relevant personnel
  • Other duties as required

Skills Required:

The ideal candidate will already be an accomplished and highly motivated Senior Receptionist or Team Leader, preferably with NHS experience but this is not essential for the right candidate.

They will possess strong organisational skills, and the ability to adapt to changes and tackle challenges efficiently and effectively, along with exemplary customer service and communication skills.

Committed to providing high quality patient services, the successful candidate will also provide leadership and direction whilst working alongside the current team of Patient Coordinators in Reception.

 

This role is well suited to a personable individual with excellent communication skills. If you are a confident individual with a flexible attitude and an ability to lead a team then please submit your CV today.

Reference: 216991

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An exciting opportunity has arisen for a driven individual to join our client’s award winning, energetic and experienced lettings team in Bristol on a full time permanent basis.

Duties Include (but are not limited to):

  • Responsible for maintaining the client rent accounts
  • Receipting in Tenants’ payments
  • Approving Contractor invoices
  • Paying Landlords/Contractors; running statements and remittance advices
  • Chasing late rents
  • Taking responsibility for the card machine
  • NRL Tax – including quarterly and year end returns
  • Month end reconciliations
  • Collating weekly figures and updating various spreadsheets
  • Keeping reports on managed portfolio properties
  • Dealing with renewals
  • Move-in files: check files are correctly completed; register deposits and send Landlord packs
  • Let only deposit returns
  • Holiday cover for admin team

Key Skills:

  • Have accounts experience
  • Have a good knowledge of MS Office packages
  • Thrive on keeping busy and enjoy working under pressure
  • Have excellent telephone manner
  • Have a meticulous attention to detail
  • Have an outgoing personality with a passion for customer service
  • Have excellent time management skills
  • Enjoy an extremely fast paced and high-volume workload
  • Excellent written and verbal communication skills

Additional Information:

  • Basic salary of £20K basic, £23K OTE
  • 25 Days annual leave + bank holidays
  • Hours: Monday-Friday 8:45am – 6:00pm
  • Great company culture and values
  • Plenty of first-class training and development resources
  • The opportunity to learn from a lively, highly skilled team

​The right candidate does not need years and years of experience - ​with ​a can-do attitude and ​eagerness to learn...our client can teach the rest! 

 

Reference: 216990

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Administrator

We have an opportunity for you to join our client’s team in Bristol as an Office Administrator for approximately 35 hours pw.

This would be the role for you if have good administration, data entry and organisational skills.

  • Location: Bristol
  • Working Hours: Monday to Friday, 6am –1pm (slight flexibility may be considered)
  • Salary: £10-£11ph DOE  
  • Contract: Permanent or Temp to Perm

Duties Include:

  • Processing, matching and coding invoices
  • Investigating anomalies and dealing with supplier queries
  • General accounts administration
  • Amending and managing staff holidays
  • Running daily reports
  • Ensuring contract renewals are followed up and preparing reports
  • Assisting finance department in various areas.

Key Skills:

  • A high level of numeracy
  • Ability to do simple formulas on Excel
  • Excellent people and communication skills
  • Good attention to detail and highly organised with good time management skills
  • Excellent IT Skills including working knowledge of all Microsoft Office Application

This is a small friendly office, where everyone rolls their sleeves up, so it is ideally suited to a good allrounder who enjoys taking on a mixture of administration, telephone work and customer service.  Immediate start – please submit your CV today!

Reference: 216989

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Our client based in North Bristol, a leading independent UK distributor, are seeking an Internal Sales Consultant to join their hard-working team on a full-time permanent basis.

  • Salary: £25,000k
  • Contract: Full time, permanent
  • Location: Bristol (free parking)
  • Hours: 8.30 – 4.30
  • Holiday: 25 days plus Bank Holidays

Duties Include:

  • Exceed sales and profitability targets
  • Liaise with other members of the sales team and technical experts
  • Respond to quotations in line with customer deadlines
  • Enter sales orders onto the company system
  • Provide admin support to the Service Centre
  • Manage customer orders and purchase requisitions
  • Review and process parts returns and warrantable claims
  • Help resolve customer/supplier invoice queries
  • Help to achieve monthly sales targets and KPI’s
  • Work closely with external sales to help secure appointments

Person Specification:

  • Nurturing and growing business from key accounts
  • Skilled in negotiating and closing deals
  • Able to work unassisted when required
  • Skilled in building customer relationships
  • IT literate with written and verbal communication skills
  • The ability to sell to new and existing clients
  • Dynamic, confident and target driven
  • Current driving license

The successful candidate must have proven experience of making a high volume of calls to both new and existing customers. Knowledge of Salesforce would also be an advantage. If you are proactive, results driven and energetic candidate who enjoys providing fantastic customer service then this may be the perfect role for you!

Reference: 216988

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Property Manager

An exciting opportunity has arisen for a driven individual to join our client’s award winning, energetic and experienced lettings team in Bristol as a Property Manager.

Tasks include (but are not limited to):

  • Pro-active and reactive maintenance
  • Property inspections
  • Organisation of safety certificates
  • Relationship building with tenants and Landlords and much more
  • Out of office appointments inspecting the condition of managed properties
  • Property administration
  • Checking in new Tenants and checking out vacating Tenants

Skills for the Property Manager role includes:

  • Property management experience preferable
  • An analytical person who can communicate well with Landlords and Tenants
  • Ability to work closely within a team to ensure that you provide excellent customer service
  • Strong organisational skills
  • Attention to detail
  • Quick learner who thrives on a fast paced and high-volume workload
  • Driven and a real desire to succeed
  • Genuine interest in property and people
  • Full clean manual driving licence

Additional Information:

  • Basic salary of £22K with a realistic OTE £26k
  • Own car required with mileage paid – there will also be access to a company pool car
  • 26 days’ annual leave + bank holidays
  • Great company culture and values
  • Plenty of first-class training and development resources
  • The opportunity to learn from a highly skilled team

Working Hours: Monday to Friday 9.00am-6.30pm & 1 in 2 Saturday’s 9am-5pm (with lieu day in the week).

Office: Bristol

The right candidate does not need years and years of experience - with a can-do attitude, ability to close a deal, great attention to detail, and eagerness to learn...our client can teach the rest!

 

Reference: 216987

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An exciting opportunity has arisen for a driven individual to join our award winning, energetic and experienced lettings team in Bristol.

Principle Accountabilities:

  • Generate, arrange and carry out viewings of properties to let
  • Build and maintain long term relationships with Landlords
  • Ensure all office systems/service standards are adhered to

The right candidate will be:

  • Able to learn quickly, take responsibility and strive for success
  • A dynamic, fun individual who thrives in a team and takes ownership of their own projects
  • Someone who can build relationships with clients whilst also exploring new opportunities

We are offering:

  • Basic salary of £17K with a realistic OTE £22k
  • Own car required with mileage paid – there will also be access to a company pool car
  • 25 Days annual leave + bank holidays
  • Great company culture and values
  • Plenty of first-class training and development resources
  • The opportunity to learn from a lively, highly skilled team

The right candidate does not need years and years of experience - with a can-do attitude, ability to close a deal, great attention to detail, and eagerness to learn...our client can teach the rest!

  • Working Hours: Monday to Friday & alternate Saturday’s (with lieu day in the week)
  • Office: Bristol (various)
  • Car and valid UK driving licence – Essential

This is a fantastic opportunity to start a successful career within the property industry while working for a highly successful company.

 

Reference: 216985

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Due to continued growth our successful client is looking to recruit an additional Sales Support Consultant to join their hard-working and friendly team.

The successful candidate will be required to work collaboratively with their Sales, Warehouse and Accounts departments to ensure a smooth sales process.

  • Location: Bristol (free parking)
  • Working Hours: Monday-Friday 8am-5pm
  • Salary: Up to £22,000k DOE + bonus scheme
  • Contract: Permanent

Duties Include:

  • Providing a liaison between Sales Representatives and customers
  • Sourcing and procurement of equipment to fulfil orders
  • Processing quotations for customers
  • Holiday and sickness cover for Sales Support and Sales Representatives
  • Processing and chasing sales orders and vendor purchase orders
  • Ensuring faulty equipment is returned to vendors
  • Making sure all export/import documentation is in order
  • General administration

Skills/Experience Required:

  • Able to build effective working relationships both internally and externally
  • Experience of purchase order processes
  • Exposure within a sales environment
  • Ability to work in a high-pressure environment

The successful candidate will be joining a very busy and dynamic office and therefore it is crucial that you are able to effectively manage your own time.  Strong IT and communication skills are essential, along with the ability to multi-task.

This is a varied role, that requires someone with a flexible approach and tonnes of get up and go!

 

Reference: 216984

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Patient Coordinator

Our client is looking to expand their Reception Team in Bristol and are keen to find a well-motivated person to join them. Flexibility, commitment and a positive approach are essential.

Customer service experience preferred, although attitude is more important than your background. Training is available to those looking to increase their skill levels; however, a high level of computer literacy is desirable.

  • Hours per week: Full time (covering shifts between 7.45am - 7.00pm) + occasional Saturday mornings (paid extra)
  • Salary: £18,330k  
  • Location: Bristol
  • Contract: Permanent

Summary:

To work as a member of the Reception Team to ensure the smooth running of reception, whilst taking a proactive role in maintaining an efficient and effective service to all patients.

Main Duties:

  • Opening and closing procedures
  • Taking calls, appointment booking and dealing with general enquiries
  • Checking-in and directing patients on arrival at the surgery
  • Processing repeat prescription requests
  • Taking and recording requests for home visits
  • Registering new patients and temporary residents
  • Tidy waiting room after morning and afternoon surgeries
  • Leave the reception area tidy and ready for incoming colleagues
  • Assist with scanning of medical post onto patient electronic records
  • Updating Patient details
  • Sending and receiving faxes
  • Liaise with outside agencies, ensuring all leaflets/posters within the surgery are up-to-date
  • Alert other team members to issues of quality and risk

Skills Required:

  • Ability to cope and work well in a busy and pressured environment
  • Ability to communicate effectively
  • Ability to maintain excellent customer service at all times
  • Ability to prioritise own workload

If you have a flexible and positive ‘can-do’ approach towards work and are customer focused and organised, then this may be the perfect role for you – please submit your CV today!

Reference: 216976

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Property Manager

An exciting opportunity has arisen for a driven individual to join our client’s award winning, energetic and experienced lettings team in Bristol as a Property Manager.

Tasks include (but are not limited to):

  • Pro-active and reactive maintenance
  • Property inspections
  • Organisation of safety certificates
  • Relationship building with tenants and Landlords and much more
  • Out of office appointments inspecting the condition of managed properties
  • Property administration
  • Checking in new Tenants and checking out vacating Tenants

Skills for the Property Manager role includes:

  • Property management experience preferable
  • An analytical person who can communicate well with Landlords and Tenants
  • Ability to work closely within a team to ensure that you provide excellent customer service
  • Strong organisational skills
  • Attention to detail
  • Quick learner who thrives on a fast paced and high-volume workload
  • Driven and a real desire to succeed
  • Genuine interest in property and people
  • Full clean manual driving licence

Additional Information:

  • Basic salary of £22K with a realistic OTE £26k
  • Own car required with mileage paid – there will also be access to a company pool car
  • 26 days’ annual leave + bank holidays
  • Great company culture and values
  • Plenty of first-class training and development resources
  • The opportunity to learn from a highly skilled team

Working Hours: Monday to Friday 9.00am-6.30pm & 1 in 2 Saturday’s 9am-5pm (with lieu day in the week).

Office: Bristol

The right candidate does not need years and years of experience - with a can-do attitude, ability to close a deal, great attention to detail, and eagerness to learn...our client can teach the rest!

 

Reference: 216975

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Sales Support Administrator

We are seeking a Sales Support Administrator to join our client’s team in Bristol on a full-time permanent basis.

The Role:

You will work within a team of up to 6 other Sales Support Administrators in a vibrant and exciting working environment. The Sales Support Team facilitate the booking of our client’s tailor-made holidays and create final travel documentation for their clients before departure.

Each Sales Support Administrator will make bookings for a variety of services included in their trips over the phone, by email and using online booking systems. You may also be asked to do research on behalf of Travel Consultants and to check availability/pricing if required. You will play a vital role in ensuring that documents are prepared in a timely fashion, accurately and using the most up-to-date information.

• Salary: From £19,150 per annum
• Location: Bristol
• Contract: Permanent
• Hours: Monday-Friday 9am-6pm with 1 hour for lunch
• Bonus: Annual discretionary performance-related bonus

Duties Include:
• Making bookings over the phone, by email or using online booking systems
• Carrying out research and translating for the Travel Consultants
• Checking pricing and availability where required
• Offering operational assistance with urgent customer support incidents for travelling clients where required
• Preparation and sending of final trip documents (Info-Pack) for our clients prior to their departure
• Create and quality check new resources for final documents
• Involvement in the ticketing of international flights

Skills Required:
• Experience travelling to Japan and/or speaking Japanese (highly desirable)
• Highly motivated and well organised
• Experience of providing administrative support in an office environment
• Proactive, organised and methodical
• Ability to work on own initiative and to tight timescales
• High level of productivity and accuracy
• Excellent written and verbal communication skills in English, IT skills and good with numbers
• University/college undergraduate/bachelor’s degree

You will be working in a vibrant office with a great team of employees. This is a fantastic opportunity to join a fun company in Bristol which offers a great career opportunities.

Reference: 216974

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